Network Communications Technician Assistant
Job Number:0800E0N
Job Category:Network Services
Primary Location:USA-CA: CALIFORNIA-CHINA LAKE
Schedule:Full-time
Remote Work Location Authorized:No
Relocation Assistance:Not Available
Clearance Level:Secret
Job Posting:2008-Nov-12
Description
Essential Job Functions
Assists in maintaining data and voice network hardware and systems; troubleshoots basic network and hardware issues or problems; may use basic scripts in diagnosing issues; researches and analyzes routine errors to determine and implement appropriate course of action. Documents issues and status through problem resolution system.
Provides basic technical support on data and voice network for client; answers routine technical questions and implements approved course of action; updates network documentation to reflect current procedures.
Conducts initial setup of systems and hardware; tests, researches and resolves initial problems. Performs maintenance of routers, switches, hubs, optical equipment, PBXs, or voice mail etc.
Qualifications
Basic Qualifications
High school diploma
Zero or more years of experience in networks, data or voice
Experience working with computer systems and their use
Experience working with network systems and networking principles, data or voice
Experience working with network software and hardware
Other Qualifications
Analytical and problem solving skills
Skilled in time, priority and task management
Interpersonal skills to interact with customers and team members
Communication skills to interact with team members and support personnel
Ability to learn and apply technical concepts quickly
Ability to work independently
